Neto by Maropost Status

All Systems Operational

About This Site

Store reliability is important to us at Maropost. We monitor the health of Maropost Commerce Cloud both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Maropost Commerce Cloud operated services, our engineers will update the notes here.

Upstream Provider Operational

Merchant Store Fronts Operational

Control Panel Operational

Point Of Sale Registers Operational

Connect Modules Operational

Payment Methods Operational

Carrier Labelling Integrations Operational

Batch Processing Operational

Channel Modules Operational

Pick 'n' Pack Operational

Help & Support Knowledge Base Operational

Support Call Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

Degraded Performance - Batch Processes

Resolved - The issue has been resolved, and services are operating as normal. We are continuing to monitor the situation.
Nov 18, 15:27 AEST

Monitoring - Our team has deployed a fix and is closely monitoring the situation to ensure performance returns to optimal levels. If you continue to experience any issues, please reach out to our support team.
Nov 18, 13:33 AEST

Identified - We have identified the issue, our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page or subscribe for updates.
Nov 18, 12:40 AEST

Investigating - We are receiving reports that some merchants are experiencing intermittent issues with batch processes in their systems. Our Development Team are investigating now.
Nov 18, 10:40 AEST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

Intermittent Slowness - Control Panel and Web Store

Resolved - The issue has been resolved and services are operating as normal. We are continuing to monitor the situation.
Nov 11, 12:46 AEST

Monitoring - Our team has deployed a fix and is closely monitoring the situation to ensure performance returns to optimal levels.
If you continue to experience any issues, please reach out to our support team.
Nov 11, 10:00 AEST

Identified - We have identified the issue, and our Development Team is actively working on a fix.
Nov 11, 09:44 AEST

Investigating - We are receiving reports that some merchants are experiencing intermittent issues with control panel and website slowness. Our Development Team are investigating now.
Nov 11, 09:22 AEST

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.