Catch & Amazon integration degraded performance

Incident Report for Neto by Maropost

Resolved

- There is currently a large backlog of sales channel syncing events, causing a degraded performance of the Catch & Amazon integrations. This is resulting in a delay for orders to be downloaded and stock levels to be updated.

Neto engineering will continue to monitor and work closely with all providers to resolve this as quickly as possible. We'll continue to update as information comes to light.
- The performance of the Catch and Amazon integrations are returning to expected levels. Neto engineers will continue to monitor the performance over the next few hours. Orders are syncing into Neto as expected and stock updates are returning to normal.
- Neto engineers have been monitoring the Catch and Amazon integrations and confirmed stock and order syncing has returned to normal. We appreciate your patience.

Posted Dec 03, 2019 - 15:07 AEST