All Systems Operational

About This Site

Store reliability is important to us at Maropost. We monitor the health of Neto by Maropost both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Neto by Maropost operated services, our engineers will update the notes here.

Upstream Provider Operational
Merchant Store Fronts Operational
Control Panel Operational
Point Of Sale Registers Operational
Connect Modules Operational
Payment Methods Operational
Carrier Labelling Integrations Operational
Batch Processing Operational
Channel Modules Operational
Pick 'n' Pack Operational
Help & Support Knowledge Base Operational
Support Call Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Control Panel Disruption
Postmortem - Read details
Jul 27, 15:19 AEST
Resolved - The issue has been resolved and services are operating as normal.
Jul 27, 13:17 AEST
Monitoring - Our team has deployed a fix and is closely monitoring the situation to ensure services return to normal.
Jul 27, 12:55 AEST
Identified - We have identified the issue and our Development Team is working to resolve it as soon as possible.
Jul 27, 12:35 AEST
Investigating - We are receiving reports of control panels receiving "We will be back online shortly". Our Development Team are investigating now.
Jul 27, 11:48 AEST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Intermittent Control Panel Slowness
Postmortem - Read details
Jul 28, 08:45 AEST
Resolved - This incident has been resolved.
Jul 24, 12:26 AEST
Monitoring - Our team has deployed a fix and is closely monitoring the situation to ensure services return to normal.
Jul 24, 11:51 AEST
Investigating - We are currently investigating reports of intermittent slowness affecting the Neto Control Panel.
Jul 24, 11:34 AEST

Jul 23, 2026

Intermittent Control Panel Slowness
Postmortem - Read details
Jul 28, 08:44 AEST
Resolved - This incident has been resolved.
Jul 23, 15:57 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 15:46 AEST
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 15:25 AEST
Investigating - We are currently investigating reports of intermittent slowness affecting the Neto Control Panel. Users may experience delays while accessing or navigating the Control Panel.

Our Engineering teams are actively investigating the issue to identify the root cause and restore normal performance as quickly as possible.
Jul 23, 14:57 AEST
Australia Post - Label Printing API Degradation
Resolved - Incident resolved
This incident has been resolved.
Jul 23, 12:03 AEST
Monitoring - UPDATE from Australia Post

Incident status: Monitoring
A fix has been implemented and we are monitoring the results.
https://status.developers.auspost.com.au/incidents/l1qmd679b34p
Jul 23, 11:59 AEST
Investigating - Australia Post has reported an API degradation impacting the performance of Label Printing APIs.

For the latest updates, please refer to the Australia Post developer status page: https://status.developers.auspost.com.au/incidents/l1qmd679b34p

Please note that we are currently experiencing degraded performance on Label Printing APIs

Our teams are currently investigating and we will keep you informed as we work to resolve the issue.

Australia Post apologise for any inconvenience caused.
Jul 23, 11:45 AEST

Jul 22, 2026

eBay Integration Issue
Postmortem - Read details
Jul 23, 15:30 AEST
Resolved - This incident has been resolved.
Jul 22, 16:40 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 14:33 AEST
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 12:12 AEST
Update - We are continuing to investigate this issue.
Jul 22, 11:28 AEST
Investigating - We are currently aware of an issue affecting eBay integration, with an error message appearing stating: "Listing Duration is required. Record Skipped.". Our Development Team is actively investigating the issue.
Jul 22, 09:42 AEST

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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