All Systems Operational

About This Site

Store reliability is important to us at Maropost. We monitor the health of Neto by Maropost both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Neto by Maropost operated services, our engineers will update the notes here.

Upstream Provider Operational
Merchant Store Fronts Operational
Control Panel Operational
Point Of Sale Registers Operational
Connect Modules Operational
Payment Methods Operational
Carrier Labelling Integrations Operational
Batch Processing Operational
Channel Modules Operational
Pick 'n' Pack Operational
Help & Support Knowledge Base Operational
Support Call Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Intermittent Control Panel Error and Slowness
Resolved - On Aug 4, 2026 through Aug 6, 2026, some customers experienced intermittent slowness and errors across parts of the system during several short periods. Our team identified elevated traffic and processing load as the cause, reduced the load, and restored stable performance. The incidents were caused by a large increase of sophisticated bots that Cloudflare miscategorized and treated as human traffic.

The issue is resolved and we continue to monitor the system. We are collaborating with Cloudflare to improve detection of these requests and reduce their impact going forward.
Aug 4, 08:00 AEST

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Control Panel Disruption
Postmortem - Read details
Jul 27, 15:19 AEST
Resolved - The issue has been resolved and services are operating as normal.
Jul 27, 13:17 AEST
Monitoring - Our team has deployed a fix and is closely monitoring the situation to ensure services return to normal.
Jul 27, 12:55 AEST
Identified - We have identified the issue and our Development Team is working to resolve it as soon as possible.
Jul 27, 12:35 AEST
Investigating - We are receiving reports of control panels receiving "We will be back online shortly". Our Development Team are investigating now.
Jul 27, 11:48 AEST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage