Identified - The issue has been identified and a fix is being implemented.
Oct 22, 2026 - 15:44 AEST
Oct 22, 2026 - 15:44 AEST
Investigating - Some Neto merchants are experiencing access issues, including SFTP connection failures and certificate errors preventing access to their Control Panels. Our team is investigating the issues and will provide updates as more information becomes available.
Oct 22, 2026 - 13:35 AEST
Oct 22, 2026 - 13:35 AEST
About This Site
Store reliability is important to us at Maropost. We monitor the health of Neto by Maropost both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Neto by Maropost operated services, our engineers will update the notes here.
Upstream Provider
Operational
Merchant Store Fronts
Operational
Control Panel
Operational
Point Of Sale Registers
Operational
Connect Modules
Operational
Payment Methods
Operational
Carrier Labelling Integrations
Operational
Batch Processing
Operational
Channel Modules
Operational
Pick 'n' Pack
Operational
Help & Support Knowledge Base
Operational
Support Call Centre
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance