Identified - We have identified the issue with using the "Perform Simple Export" function. Our development team are working to resolve the issue as soon as possible.

In the interim, we ask users to export CSV files using the "Perform Complex Export" function instead.

Please continue to refresh this page for updates.

Jan 30, 2023 - 15:37 AEST
Identified - LiveChat is unavailable as we are currently updating our chat services.
Jun 22, 2022 - 07:05 AEST

About This Site

Store reliability is important to us at Maropost. We monitor the health of Maropost Commerce Cloud both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Maropost Commerce Cloud operated services, our engineers will update the notes here.

Upstream Provider Operational
Merchant Store Fronts Operational
Control Panel Operational
Point Of Sale Registers Operational
Connect Modules Operational
Payment Methods Operational
Carrier Labelling Integrations Operational
Batch Processing Operational
Channel Modules Operational
Pick 'n' Pack Operational
Help & Support Knowledge Base Operational
Support Call Centre Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 1, 2023
Resolved - The fix we applied has resolved the issue and errors are no longer reported. We will however continue to monitor.
Feb 1, 10:40 AEST
Monitoring - A fix has been implemented and we are monitoring the results to ensure the issue has been resolved.
Jan 31, 19:56 AEST
Update - We are continuing to work on the solution, and will provide another update once available. Please continue to refresh this page, or subscribe for updates.
Jan 31, 10:28 AEST
Update - We have identified the issue and will be applying a solution this evening. We will provide another update once the fix has been applied.
Jan 30, 17:23 AEST
Identified - We have identified the issue where the "ReviseInventoryStatus" eBay process is failing to run. Our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page for updates.
Jan 30, 15:40 AEST
Resolved - The fix was applied and tested, the problem is resolved however we are still continuing to monitor.
Feb 1, 10:20 AEST
Monitoring - A fix has been implemented and we are monitoring the results to ensure the issue has been resolved.
Jan 31, 19:56 AEST
Update - We are continuing to work on the solution, and will provide another update once available. Please continue to refresh this page, or subscribe for updates.
Jan 31, 10:28 AEST
Update - We have identified the issue and will be applying a solution this evening. We will provide another update once the fix has been applied.
Jan 30, 17:23 AEST
Identified - We have identified the issue with adding items to Purchase Orders under certain circumstances. Our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page for updates.
Jan 30, 15:31 AEST
Jan 31, 2023
Jan 30, 2023

Unresolved incident: Exporting CSV files.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 11:15 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 09:11 AEST
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 08:16 AEST
Investigating - Our engineers are investigating degraded performance to Merchant Store Fronts. We'll continue to update as we investigate.
Jan 24, 08:06 AEST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.