All Systems Operational

About This Site

Store reliability is important to us at Maropost. We monitor the health of Maropost Commerce Cloud both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Maropost Commerce Cloud operated services, our engineers will update the notes here.

Upstream Provider Operational
Merchant Store Fronts Operational
Control Panel Operational
Point Of Sale Registers Operational
Connect Modules Operational
Payment Methods Operational
Carrier Labelling Integrations Operational
Batch Processing Operational
Channel Modules Operational
Pick 'n' Pack Operational
Help & Support Knowledge Base Operational
Support Call Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 00:22 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 AEST
Scheduled - We want to inform you about an upcoming scheduled maintenance that will impact your storefronts and Control Panels on our platform. This maintenance is crucial to ensure that our platform remains up to date, secure, optimized, and reliable for your business operations.

Maintenance Window:
Date: 15/05/2024
Start Time: 23:00 AEST
End Time: 00:00 AEST (Approximately)

Expected Impact:
During this maintenance window, some merchant storefronts and control panels will experience downtime or limited functionality. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize disruption.

Purpose of Maintenance:
Performance Optimization - Following the recent incident, our team will optimise server configurations and perform necessary updates to ensure optimal performance.
Reliability Enhancements - We'll be conducting maintenance to our Secondary File Server to enhance the reliability and stability of our platform, reducing the risk of unexpected outages.

Action Required:
We kindly ask you to inform your team members, developers and partners about this scheduled maintenance and plan accordingly. If you have any concerns or urgent issues, please don't hesitate to reach out to our support team for assistance at support@maropost.com.

Stay Informed: We will provide regular updates on the progress of the maintenance activities on the status page.

Thank you for your understanding and cooperation as we work to keep our platform secure and optimised.

Neto by Maropost Maintenance Team

May 15, 18:52 AEST
May 15, 2024
May 14, 2024
Postmortem - Read details
May 15, 18:22 AEST
Resolved - The issue has been resolved and services are operating as normal.
May 14, 20:07 AEST
Update - Services have returned to normal. We will continue to monitor the situation.
May 14, 19:01 AEST
Monitoring - We are receiving reports of services returning back to normal. We are continuing to monitor the situation.
May 14, 18:25 AEST
Update - Our Development Team is actively working to resolve the issue as soon as possible.
May 14, 18:15 AEST
Identified - We have identified the issue, our Development Team is working to resolve the issue as soon as possible.
May 14, 17:36 AEST
Investigating - We are receiving reports of sites showing "We will be back shortly". Our Development Team are investigating now
May 14, 17:09 AEST
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.