Neto by Maropost Status

All Systems Operational

About This Site

Store reliability is important to us at Maropost. We monitor the health of Neto by Maropost both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Neto by Maropost operated services, our engineers will update the notes here.

Upstream Provider Operational

Merchant Store Fronts Operational

Control Panel Operational

Point Of Sale Registers Operational

Connect Modules Operational

Payment Methods Operational

Carrier Labelling Integrations Operational

Batch Processing Operational

Channel Modules Operational

Pick 'n' Pack Operational

Help & Support Knowledge Base Operational

Support Call Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 14, 2026

No incidents reported today.

Mar 13, 2026

Purchase Order Email Delivery Failing To Send

Resolved - This incident has been resolved.
Mar 13, 09:52 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 09:24 AEST

Update - We are continuing to investigate this issue.
Mar 13, 08:56 AEST

Investigating - We are investigating a service interruption to the Purchase Order area of Neto, where emails are failing to deliver. The following error message is being displayed: "Failed to send email. An error occurred. Please check your settings and/or try again later"
Our team is working to identify the cause and will provide updates as we learn more.
Mar 13, 08:53 AEST

Mar 12, 2026

Neto Storefront and Control Panel Availability Issues

Resolved - This incident has been resolved.
Mar 12, 15:57 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 15:15 AEST

Identified - The issue has been identified and a fix is being implemented.
Mar 12, 15:13 AEST

Investigating - We are currently investigating an issue affecting Neto storefronts and Control Panel access, where some users may see a “We will be back online shortly” message.
Mar 12, 14:51 AEST

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

Intermittent 503 errors and access issues

Resolved - This incident has been resolved.
Mar 3, 16:47 AEST

Update - We are continuing to monitor for any further issues.
Mar 3, 15:21 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 15:06 AEST

Investigating - We are investigating reports of intermittent access issues affecting some merchant storefronts and the Control Panel. In some cases, pages may return a 503 error (for example, “We will be back online shortly”) and access may be inconsistent. Our team is working to identify the cause and will provide updates as we learn more.
Mar 3, 14:14 AEST

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.