All Systems Operational

About This Site

Store reliability is important to us at Maropost. We monitor the health of Neto by Maropost both internally and through 3rd party services. If there is a disruption in service to your store, or any of the Neto by Maropost operated services, our engineers will update the notes here.

Upstream Provider Operational
Merchant Store Fronts Operational
Control Panel Operational
Point Of Sale Registers Operational
Connect Modules Operational
Payment Methods Operational
Carrier Labelling Integrations Operational
Batch Processing Operational
Channel Modules Operational
Pick 'n' Pack Operational
Help & Support Knowledge Base Operational
Support Call Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Control Panel Disruption
Completed - All services returned to normal
Oct 23, 16:15 AEST
Scheduled - As part of deploying a security patch for a PHP vulnerability, one deployment had a version mismatch on Friday October 23rd, between 3:30 p.m. and 4:15 p.m. AEST, causing Control Panels to receive a “software error” message. Our team noticed and fixed this immediately.

For more information on the PHP vulnerability, please see galaxy.maropost.com/kb/articles/2484-php-security-update-for-neto-by-maropost
Oct 23, 15:30 AEST
Degraded Performance
Resolved - This incident has been resolved.
Oct 23, 14:52 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 14:15 AEST
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 14:00 AEST
Investigating - Some Neto merchants and partners are experiencing SFTP access issues. Our team is actively investigating and working to implement a fix. We will provide further updates as progress is made.
Oct 23, 11:29 AEST

Oct 22, 2026

Degraded Performance
Resolved - This incident has been resolved.
Oct 22, 19:55 AEST
Update - We are implementing fixes for the Control Panel access issues. We will provide further updates as progress is made.
Oct 22, 18:10 AEST
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 15:44 AEST
Investigating - Some Neto merchants are experiencing issues accessing their Control Panels. Our team is actively investigating the issue and will provide further updates as more information becomes available.
Oct 22, 13:35 AEST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

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