Increased Web Store & Control Panel Latency

Incident Report for Maropost Commerce Cloud

Resolved

Merchant Web Store and Control Panel latency has remained in a healthy state, so we'll make this issue as resolved.

Posted Mar 17, 2021 - 14:13 AEST

Monitoring

A fix for this issue has been rolled out and Neto Engineering are now monitoring.

Posted Mar 17, 2021 - 13:13 AEST

Update

Neto Engineering have identified the issue and are working to resolve.

Posted Mar 17, 2021 - 13:00 AEST

Investigating

The Neto Engineering team are investigating reports of increased control panel & Web Store latency.

Posted Mar 17, 2021 - 12:56 AEST

This incident affected: Merchant Store Fronts and Control Panel.