Important Server and Platform Maintenance
Scheduled Maintenance Report for Neto by Maropost
Completed
The scheduled maintenance has been completed.
Posted May 16, 2024 - 00:22 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 15, 2024 - 23:00 AEST
Scheduled
We want to inform you about an upcoming scheduled maintenance that will impact your storefronts and Control Panels on our platform. This maintenance is crucial to ensure that our platform remains up to date, secure, optimized, and reliable for your business operations.

Maintenance Window:
Date: 15/05/2024
Start Time: 23:00 AEST
End Time: 00:00 AEST (Approximately)

Expected Impact:
During this maintenance window, some merchant storefronts and control panels will experience downtime or limited functionality. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize disruption.

Purpose of Maintenance:
Performance Optimization - Following the recent incident, our team will optimise server configurations and perform necessary updates to ensure optimal performance.
Reliability Enhancements - We'll be conducting maintenance to our Secondary File Server to enhance the reliability and stability of our platform, reducing the risk of unexpected outages.

Action Required:
We kindly ask you to inform your team members, developers and partners about this scheduled maintenance and plan accordingly. If you have any concerns or urgent issues, please don't hesitate to reach out to our support team for assistance at support@maropost.com.

Stay Informed: We will provide regular updates on the progress of the maintenance activities on the status page.

Thank you for your understanding and cooperation as we work to keep our platform secure and optimised.

Neto by Maropost Maintenance Team
Posted May 15, 2024 - 18:52 AEST
This scheduled maintenance affected: Merchant Store Fronts, Control Panel, Point Of Sale Registers, and Batch Processing.