Intermittent Control Panel Error and Slowness

Incident Report for Neto by Maropost

Resolved

On Aug 4, 2026 through Aug 6, 2026, some customers experienced intermittent slowness and errors across parts of the system during several short periods. Our team identified elevated traffic and processing load as the cause, reduced the load, and restored stable performance. The incidents were caused by a large increase of sophisticated bots that Cloudflare miscategorized and treated as human traffic.

The issue is resolved and we continue to monitor the system. We are collaborating with Cloudflare to improve detection of these requests and reduce their impact going forward.

Posted Aug 04, 2026 - 08:00 AEST