Degraded Performance

Incident Report for Neto by Maropost

Resolved

This incident has been resolved.

Posted Oct 23, 2026 - 14:52 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2026 - 14:15 AEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 23, 2026 - 14:00 AEST

Investigating

Some Neto merchants and partners are experiencing SFTP access issues. Our team is actively investigating and working to implement a fix. We will provide further updates as progress is made.

Posted Oct 23, 2026 - 11:29 AEST

This incident affected: Upstream Provider.