This incident is now resolved. We have completed the rollout of the fix to all sites.
Posted Feb 04, 2021 - 10:55 AEST
Monitoring
The rollout of the fix identified last night is continuing to sites this morning. We are monitoring that rollout closely.
Posted Feb 04, 2021 - 08:16 AEST
Update
Our engineers have identified a fix for the issue and are now progressively rolling out the fix to sites.
Posted Feb 03, 2021 - 21:32 AEST
Identified
Our engineers have identified the issue and are working on a resolution.
Posted Feb 03, 2021 - 17:35 AEST
Investigating
We are currently investigating reports of order processing delays. We will keep this incident updated as our engineers progress with their investigations.