Intermittent Slowness - Control Panel and Web Store

Incident Report for Neto by Maropost

Resolved

The issue has been resolved and services are operating as normal.
Posted Dec 16, 2024 - 13:48 AEST

Monitoring

Services are returning back to normal. We are continuing to monitor the situation.
Posted Dec 16, 2024 - 12:54 AEST

Identified

We have identified the issue, and our Development Team is actively working on a fix.
Posted Dec 16, 2024 - 12:36 AEST

Investigating

We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.
Posted Dec 16, 2024 - 12:32 AEST
This incident affected: Merchant Store Fronts and Control Panel.
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