Intermittent Slowness - Control Panel and Web Store

Incident Report for Neto by Maropost

Resolved

Our team will continue to monitor the situation closely.

Posted Oct 27, 2024 - 11:40 AEST

Monitoring

Services are returning back to normal. We are continuing to monitor the situation.

Posted Oct 26, 2024 - 16:17 AEST

Identified

Our team has deployed a fix and is closely monitoring the situation to ensure performance returns to optimal levels.

Posted Oct 26, 2024 - 15:06 AEST

Investigating

Our Development Team is actively investigating reports of intermittent slowness affecting the control panel and website for some merchants, as well as occasional login issues. We're working to resolve this as quickly as possible and appreciate your patience during this time.

Posted Oct 26, 2024 - 13:28 AEST

This incident affected: Merchant Store Fronts and Control Panel.