Degraded Performance on some Neto Stores

Incident Report for Neto by Maropost

Resolved

This incident has been resolved.
Posted Apr 22, 2026 - 14:12 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2026 - 14:02 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 22, 2026 - 12:53 AEST

Investigating

We are currently investigating an issue causing degraded performance on some Neto stores. We are actively working to identify the root cause and restore normal performance as quickly as possible.
Posted Apr 22, 2026 - 11:47 AEST
This incident affected: Merchant Store Fronts and Control Panel.